Saturday, November 7, 2009

A computer stops responding during shutdown if BitLocker is enabled on the system drive

Windows does not shutdown properly when BitLocker is enables for the system drive Symptoms

When shutting down the screen turns black and nothing happens whilst the computer fan and other devices are still running.

Assumption

You have BitLocker enabled for the system drive.

Solution

Hotfix available by Microsoft: http://support.microsoft.com/kb/975496/en-us

(Thanks to Kay Giza for this tip.)

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